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Frequently Asked Questions



Pro Flight Simulator Frequently Asked Questions (FAQs)

Q. What is the Pro Flight Simulator minimum requirements?
A. The game will run on all windows based computers with minimum system requirements of:

  • Windows 2000/XP/ME/Vista/Windows 7 And supports Macs.
  • Pentium 2 CPU Processor.
  • 256 MB Ram and 16 bit color.
  • Desktop Resolution of 1024 x 768.
  • 128 MB Ram Basic Graphics Card.

Q. Is there a demo trial version available?
A. At present you are only able to purchase the full version of the game. However, the Pro Flight Simulator suite does come with a 60 day money back guarantee so you can test the game and
request a full refund if you are unhappy within the 60 days of downloading the game.

Q. This will be my first time with a flight simulator. How difficult is it to learn and get started?
A. The game comes with an in depth instruction manual as well as easy to understand video tutorials to help get you started and taking to the skies right away.

Note: Do not expect to be an expert pilot straight away. Pro Flight Sim as been designed to be as realistic as possible so it may take some time before you become an expert with the game.

Q. How can I get the game?
A. Once you have made your purchase, you will be instantly be sent an email with your receipt and a link that redirects to the member’s area where you get instant access to download the game, help documentation and video files.

If your internet connection is slow or you would prefer to receive the DVD set, then this can be ordered from the member’s area which will then be shipped out to you.

Q. How do I start using ProFlightSimulator once I have downloaded it or received the DVD set?
A. ProFlight Simulator is an already pre-configured software which requires a simple install, just like you would any other software or program on to your computer.

You will find an easy to follow step by step video in the member’s area which will show you how to install and start playing the game and controls. You can also contact the support team with any issues or problems you may encounter with getting started.

Q. What if I am having problems with the software or having difficulties or stuck on how to play the game?
A. You can create a support ticket in the member’s area where a member of the support team will contact you and help to resolve any issues or problems with the game.

Q. How do I get a refund?
A. You can log a support ticket in the members section to request a full refund within 60 days of your purchase. If more than 60 days have elapsed, you may still request a refund but it would then be up to the discretion of the support team to grant you a full refund.

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